Measure, measure, measure

When your organization or team measures a process, a product, or person, be sure to connect the measurement to something higher within the organization such as your core values, your core competencies, or certain behaviors. Without this connection, it will be challenging to show how any change impacts your ROI. You would just have random changes. Alignment before you develop drives buy-in as well since individuals can connect the expected bahavior change to a reason other than...because I said so...